Order and Customer Support Outsourcing Service
We will handle daily order processing (phone, fax, email, web) and inquiries (phone, email) on your behalf!
We will act on behalf of your company, standing between the orderer and the logistics warehouse, to handle all aspects of order processing (order management, shipping instructions, post-shipping processing, etc.) and customer inquiries (delivery date confirmation, inventory checks, various changes, cancellations, complaints, etc.). We undertake business from many clients, regardless of BtoC (e-commerce, mail order, etc.) or BtoB (manufacturers, wholesalers, etc.). 【We can solve the following concerns】 ■ Time spent on daily orders and customer service prevents efforts to increase sales. ■ Order and customer service staff, who were painstakingly recruited and trained, have left again. ■ Due to the small number of staff managing the e-commerce site, we are overwhelmed every busy season. ■ Increasing staff only during busy periods leads to frequent mistakes. ■ The labor costs (fixed costs) associated with order processing and customer inquiries are a waste. If you are at all interested, please feel free to contact us. Contact: Shibasaki Phone number: 047-411-0240
- Company：KSプレミアムスタッフ
- Price：Other
